Frequently Asked Questions - FAQ

JULLISON LED provides a diverse range of high-quality lighting solutions, including innovative bath fans with integrated LED lights and sleek recessed disk lights. Our products are designed to enhance any space while ensuring energy efficiency and ease of installation.

Each product comes with detailed installation instructions to facilitate a smooth setup process. We recommend following these guidelines closely. Additionally, if you are not comfortable with electrical installations, consulting a licensed electrician is advisable to ensure safety and compliance with local codes.

LED lights are known for their energy efficiency, typically using up to 75% less energy than traditional incandescent bulbs. This significant reduction in energy consumption can lead to substantial savings on your electricity bills over time.

Our return policy allows for returns within 7 days from the date of purchase. Items must be unused, in their original condition, and accompanied by a receipt. Please note that customers are responsible for return shipping costs, which are non-refundable.

Yes, we offer a 5-year limited warranty on all eligible lighting products. This warranty covers defects in materials and workmanship under normal use during the warranty period. It does not cover damage due to misuse or external causes.

To file a warranty claim, please email us at jullisonled@gmail.com with proof of purchase, a description of the defect, and any relevant photos. We will review your claim and provide a resolution, which may include repair, replacement, or refund at our discretion.

If you have not received your refund, please check your bank account and contact your credit card company, as processing times may vary. If you have completed these steps and still have not received your refund, please reach out to us at jullisonled@gmail.com for assistance.